Facebook Groups: Where’s the Etiquette?

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PinExt Facebook Groups: Wheres the Etiquette?

bigstock Surprise 2731174 200x300 Facebook Groups: Wheres the Etiquette?Facebook groups are all the rage.   Chances are, you are a member of a half-dozen or more.

They have become small group central on the net and can serve as wonderful and informative places to stop, share ideas or glean wisdom from others.  If you’ve found yourself drowning in Facebook groups and unable to come up for air, you might want to read this first: Are You Getting Swallowed Up In Facebook Groups.

This post is about something else.

Etiquette.

Remember that word?  Simple manners.  Yes, just like any place where folks congregate, there is etiquette to be followed if you want to reap the benefits of using the groups.

For starters . . .

  • Read the rules.  In every group, there is an “about” tab and when you click on, there is usually reason as to why the group was formed.  You just *might* want to read that before jumping in!
  • No spamming.  This should be so obvious, but it has to be mentioned here because this one thing has caused more than one group to go inactive.  Now, we all know what spamming is, but I’m also talking about all the aggressive marketers out there who think their daily blog link or sales page is important enough to send to all the groups they are in. Every day. Please stop.

“But my blog post/article/product (you fill in the blank) will benefit the group,” you say.  Let me tell you, if your stuff is THAT good, go start your own group and blast it to them every day and see how that works for you.

There are groups set up specifically for people to post promotional links so members of the group can help spread the word.  If you aren’t in that kind of a group, PLEASE do the rest of us a favor and post your promotions sparingly!  I might also add here, that if you’ve added no value to the group prior to posting promotional, well, let’s just say forget about it!!

And while on the subject . . .

  • Do NOT use groups to build your own numbers.  Need an example?  How about “Everyone come over to my Facebook page, give it a like, and share a link?”  That is fine for you to do OUTSIDE of groups, but don’t try and pull someone elses group over to your corner.  It’s rude, tasteless, and did I say rude?

Some simple guidelines . . .

  • Add value. Is this so hard?  If there is a discussion and you have knowledge in that noggin of yours, let’s hear it!  Be a giver.  After all, the whole benefit of being in a group is to hear new thoughts, better ideas, and receive help from others.  How about being the helper?
  • Participate.  If you decided to join, how about being a part?  The goodwill that will result is priceless.  (on another note, if you have joined too many, trim it down)
  • Play nice.  No need to be arrogant or rude.  That would definitely be bad manners!  Dominating conversations can go here too.  Don’t do it.
  • Golden Rule applies.  It’s simple. If it’s not something you want done to you, don’t do it to others.

Good etiquette is just good etiquette.  Maybe it’s my southern roots showing, but I think the groups will become better places to learn and grow if people will remember their manners!

Peace,

-Martha

 Facebook Groups: Wheres the Etiquette?

Martha Giffen

Martha Giffen is a Small Business and Social Media Consultant, Coach, Trainer, and Speaker. The author of 3 best-selling books, including "Be Social Be Rich," she is an Online Marketing authority and teaches Small Biz Owners how to achieve massive profitable success. And, -she dishes it all out with a warm southern flare!

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{ 21 comments… read them below or add one }

Shannon Baker November 2, 2012 at 6:24 pm

This is great information Martha! I’ve left a lot of groups because there were too many self promoters. I’ve also left groups because the moderator kept posting the rules over and over and over. That’s also bad etiquette. If people don’t follow the rules of the group then they should just be removed.
Shannon Baker recently posted..Allowing Posts on Your Facebook Page

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Brooke @ Digavise October 29, 2012 at 10:17 pm

My social media philosophy in general is if I wouldn’t do it at an in-person business function, I ought not to do it online. I’ve learned that I have to be slightly more aggressive in promoting myself both online and off, but I still believe that relationships are the building blocks of business and that a good social media strategy starts with that at the heart of it, whether it be Facebook groups or my business page.
Brooke @ Digavise recently posted..The internet and natural disasters

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Brooke Ballard October 29, 2012 at 11:26 am

VERY good post! Apt timing, too, as I’ve left a few Groups lately due to the whole, “Here’s my client’s new page, please go like it” blah blah blah posts. I really wish Group moderators would be more strict about posts like these.
The best Groups are the ones where we have ongoing conversations about interesting (and ON TOPIC) things, give technical support and other tips, and help each other with our work. The ones where it’s all take and no give just aren’t appealing to me!

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Nancy October 29, 2012 at 8:40 am

Loved it Martha! I’ve joined some really wonderful groups and some I pulled out of because of your point: “Do NOT use groups to build your own numbers”. I’m saving your post to share as group guideline recommendations–thanks much!
Nancy recently posted..Facebook Fan Fridays – Spotlight Your Business Page

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Marj Weir October 29, 2012 at 7:00 am

Thanks Martha –
I appreciate this post and all the activity it created!
Last year I was really a facebook hater, (confusing, annoying, didn’t get the time line change up, invites for stupid online games, etc) but all spring/summer have been in private groups and it has been very helpful for my business, learned a lot, and met some great people.
I’d like to know if this is a wordpress plug in you use for blogging and if it is easy!
I feel like I’ve not come across too much solicitation in our groups, although a few tend to keep selling the services that we already were in the group for! A bit annoying.
Thanks much!
Marj Weir recently posted..On a Diet? Or Changing your diet?

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